Our furnace went out at 10:30pm. I decided to shut it off overnight, and try it again in the morning. After sleeping in until about noon, I tried the furnace, but the blower still wouldn’t come on and was making a high pitched noise instead. I was unsatisfied by HVAC companies that I had used in the past, so I decided to check the phone book and do a quick internet search for companies that serviced our area. I found thumbtack.com which proved to be a great aid in getting help fast. Within 15 minutes of registering on thumbtack, I had 3 separate quotes, the first of which was Bob’s (and today is New Year’s Day). Bob’s quote contained the most information, not only the cost for the service call, but the probable price for the repair as well. His reviews were very positive, so I gave him a call. The temperature inside my house had dropped to about 50 degrees by this point and was continuing to drop. After speaking with Bob, I sent him photos of my furnace (at his request). He told me he could fix the problem and quoted me a specific price over the phone. Bob was at my home less than an hour after we spoke on the phone and the furnace was fixed within 45 minutes of his arrival and the price was exactly what he estimated over the phone. Bob was friendly, courteous, did a great job, and offered excellent advice. I will definitely call him in the future whenever in need of Heating and A/C related services. I highly recommend Bob, you will not be disappointed.
Richard B. 03/09/2016


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